常见问题 / FAQ

你们可以申请哪些国家的学校?
What countries do you support for study abroad applications?

我们主要提供新西兰、澳大利亚、英国和新加坡的留学申请服务。部分情况下也可根据需求协助申请其他国家。
We primarily support applications to New Zealand, Australia, the United Kingdom, and Singapore. In some cases, we can assist with other countries upon request.

你们可以帮我选学校吗?
Can you help me choose the right school?

当然可以。我们会根据你的成绩、英语水平、兴趣方向、预算以及未来规划,个性化推荐适合你的学校和课程。
Absolutely. We provide personalized school and program recommendations based on your grades, English level, interests, budget, and future plans.

我需要多早开始准备留学申请?
How early should I start preparing for my study abroad application?

一般建议提前6–12个月开始准备,尤其是热门学校和专业名额有限,越早越好。
We recommend starting at least 6–12 months in advance, especially for popular schools or competitive programs. The earlier, the better.

你们负责签证申请吗?
Do you help with student visa applications?

是的,我们提供从材料准备到递交的全程签证服务,包括签证指导、文件审核和递交流程支持。
Yes, we provide full visa support, including document preparation, guidance, and submission for a smooth application process.

你们的服务是怎么收费的?
How do you charge for your services?

我们的部分服务是免费的(如学校申请),部分项目根据国家和服务内容会收取合理的服务费,我们会在咨询阶段清晰告知。
Some of our services, such as school applications, are free of charge. Other services may involve a reasonable service fee depending on the country and package, which we will explain clearly during consultation.

我在国内,怎么远程和你们沟通?
I’m overseas. How can I communicate with your team remotely?

我们支持微信、邮件、电话、Zoom视频等多种远程沟通方式,确保你在任何地点都能顺利完成申请流程。
We support WeChat, email, phone, and Zoom for remote communication. You can easily complete your application with us from anywhere.

你们是否提供住宿、接机或监护服务?
Do you provide accommodation, airport pickup, or guardianship services?

是的,我们可为未成年学生安排寄宿家庭、监护人,也可协助安排接机和住宿服务。
Yes, we arrange homestays and guardianship for underage students, and we also assist with accommodation and airport pickup services.

申请学校需要准备哪些材料?
What documents are needed to apply for schools?

通常需要准备护照、在读证明或毕业证、成绩单、语言成绩(如雅思)、个人陈述和推荐信等。不同学校和课程的要求可能会有所不同。
Typically, you’ll need a passport, enrollment or graduation certificate, transcripts, English test scores (e.g., IELTS), a personal statement, and recommendation letters. Requirements may vary by school and program.

语言成绩不够怎么办?
What if my English test score is not high enough?

可以申请配语言课程(如语言直升班),部分学校也接受双录取。我们会根据情况为你推荐最合适的方案。
You may be eligible for a language pathway program or conditional offer. We will help recommend the best options based on your situation.

拿到学校offer后还需要做什么?
What should I do after receiving a school offer?

你需要确认接受offer,缴纳学费定金,然后开始准备签证材料。我们会全程指导并协助你完成每一步。
You’ll need to accept the offer, pay the tuition deposit, and start preparing your visa documents. We’ll guide you through the entire process.

你们可以帮忙申请奖学金吗?
Can you help with scholarship applications?

可以。我们会根据你的背景和目标院校,协助你了解并申请可行的奖学金项目。部分学校提供自动评估。
Yes. We can help you explore and apply for available scholarships based on your background and target institutions. Some schools offer automatic consideration.

拒签了怎么办?可以再次申请吗?
What happens if my visa is rejected? Can I reapply?

可以。我们会协助你分析拒签原因,准备申诉或重新递交材料,争取更高的成功率。
Yes. We will help you analyze the reason for rejection and assist with appeals or resubmission to improve your chances.

毕业后能留在当地工作吗?
Can I stay and work in the country after graduation?

大多数国家(如新西兰、澳洲、英国)都提供毕业后工签机会,具体取决于课程和签证政策。我们会提供相关指导。
Most countries (e.g., New Zealand, Australia, UK) offer post-study work visas depending on your course and the latest immigration policies. We’ll provide relevant guidance.

父母可以陪读吗?
Can parents accompany their children as guardians?

未成年学生在部分国家(如新西兰)可以申请家长陪读签证,我们可以协助准备申请材料。
Yes, for underage students, some countries (like New Zealand) allow a parent to apply for a guardian visa. We can assist with the application process.